Non-Refundable Ticket Disclaimer

Before you secure your tickets for Martini Town Merry and Bright, please take note of the following important information regarding the non-refundable nature of the event tickets:

1. Non-Refundable Tickets: All tickets for Martini Town Merry and Bright are non-refundable. Once you purchase a ticket, it cannot be returned, exchanged, or refunded, regardless of the circumstances.

2. Weather Conditions: Our outdoor holiday event may occur in various weather conditions, including wind, cold temperatures, rain, or snow. Ticket holders are responsible for dressing appropriately and attending the Event, even if the weather is less than ideal. In case of severe or unsafe weather conditions, the Event may be postponed, rescheduled, or cancelled to ensure the safety of all attendees. If the Event is cancelled, we will provide attendees a voucher, allowing them to visit on an alternative day of their choice.

3. Attendance Responsibility: By purchasing a ticket, you acknowledge that you are solely responsible for attending the Event on the specified date and time. In the case of your inability to attend due to unforeseen circumstances, your ticket remains non-refundable.

4. Lost or Stolen Tickets: The event organizers are not responsible for lost, stolen, or misplaced tickets. Please safeguard your tickets as you would any valuable item.

5. Single Scan QR Code: Your event ticket includes a unique QR code that can only be scanned once. Once the QR code has been scanned and validated for entry, it cannot be reused for subsequent admissions. Do not distribute or print multiple copies of your ticket.

6. Transferability: If you have transferred your ticket to another individual, please communicate the single scan limitation to the recipient to avoid any misunderstanding or inconvenience.

7. Event Changes or Cancellations: In the unlikely Event of changes in event details or cancellation, the event organizers will communicate any alterations or rescheduling using their social channels, website and email. Depending on the situation, you may receive a voucher code to attend the Event on an alternative day, or the organizers may refund the ticket amount back to your original form of payment.

8. Liability: The event organizers are not liable for any personal, financial, or other losses incurred as a result of the non-refundable ticket policy. It is the purchaser’s responsibility to assess their ability to attend the Event before purchasing tickets.

9. Ticket Authenticity: To avoid counterfeit or invalid tickets, always purchase tickets through and our ticket provider Ticket Tailor. We do not sell tickets on any other platforms, including WeChat.

By purchasing and holding a ticket for Martini Town Merry & Bright, you agree to adhere to the terms outlined in this “Non-Refundable Event Ticket Disclaimer.” We appreciate your understanding and cooperation with this policy, which allows us to efficiently manage ticketing and event planning. We look forward to celebrating the holiday season with you Martini Town.